Tuesday, March 31, 2009

Amazon FAIL!

I do not enjoy bitching about Amazon. Their service is so important to my family. Christmas shopping, curriculum purchasing, product reviews, redirecting to other sellers... I don't know what I'd do without Amazon.

They used to be great. I've had school books arrive literally overnight with free super saver shipping. Now that they've introduced their fancy shmancy "prime" membership, it seems non-prime shoppers don't matter.

I made the mistake of ordering a book that takes "2-3 weeks to ship", and combining it with an in-stock book. Since I have no immediate plans for them, I figured the wait wasn't a big deal. Well, on the last day of the shipping window, I got a notice that the first book still wasn't in stock. I was given the option to cancel or keep the order open. No matter which option I chose, the in-stock book was moved to "shipping soon".

Soon? It was supposed to ship by March 31st. Now it's bumped to "April 2-April 4"! I ordered the in-stock book on March 7th!!!

Stupid morons.

And it gets better. My $1.50 number chart arrived. Via UPS, not USPS like 2 others. Get a load of this:

A 22x18x11.5 box this time.
Filled with plastic, so as not to break my poster.
With a very familiar 19x13x4 box inside.
Also filled with plastic.
For my very fragile piece of $1.50 paper.

I need to find a new way to shop!

1 comment:

Lorrie Veasey said...

OMGawsh i am currently also super p-o'ed at Amazon too! I ordered 3 used books and there is no freeking way to track them, etc and it has been almost THREE WEEKS. I am very displeased with them. In fact i might write the CEO right now ...I'll link to your blog, ok?